© 2026 ServiceJockey. All rights reserved.
Service Management built by people who know field service.
ServiceJockey software helps service businesses manage incoming work, quote jobs, and add customer updates, dispatching updates, job notes, field tickets, invoices, and team updates from one clean software hub. This is Field Service Management built by oilfield service professionals and home service professionals with more than 25 years of real-world experience. We know the Field and the Office - because our staff worked there. Service Jockey handles the way service companies actually work-from the first request to the final invoice. See our features below.
Request a short demoJob intake and dispatch
One board to capture requests, assign work, and track progress from office to field.
Customer communication
Keep every customer update tied to the work so your team has context and customers know what's happening.
Manage Quote to Invoice
Quote the Job or Get a Call in - either way, you're prepared and the job happens per the customer's needs.
Product basics
We knew what worked.
We knew what didn’t.
And we knew where traditional field service management systems left frustrating gaps. Service Jockey is Simple to use. Powerful where it matters.
One dashboard for service requests
View open work, status changes, notes, and follow-ups without digging through scattered messages or disconnected spreadsheets.
Intake
Capture jobs
Dispatch
Assign work
Closeout
Invoice faster
Customer updates
Keep every job conversation tied to the work record so customers know what is happening and your team has context.
Work notes
Clear records for the field, office, and billing flow.
Payments
Stripe-ready signup and checkout path.
Features built for scale
Every tool your service team needs
Streamline your scheduling, manage clean professional quotes, and centralize support requests inside one rapid field service command center.
Smarter Scheduling Built for Technicians
Drag, drop, and resolve conflicts instantly. Keep your team on track and your customers happy without the back-and-forth friction.
Quote to Cash Without the Chaos
Create, send, and track professional quotes with ease. Convert approved service plans to live work orders with just a single click. Convert completed jobs to an invoice automatically or manually to fit your company. Get paid faster. Know what's in your pipeline, what's past-due, and follow-up immediately.
Support That Works for Everyone
Capture requests, prioritize smartly, and keep every customer loop context-rich and organized in real-time.
Run the Entire Job From One Place
A service request comes in. Someone needs to respond. A crew needs to be dispatched. Time and equipment need to be tracked. The work needs to be documented. The customer needs a ticket. And eventually, somebody needs to get paid.
Service Jockey keeps that entire process connected.
Service Request → Quote → Schedule → Dispatch → Work → Field Ticket → Invoice
No jumping between disconnected systems. No rebuilding the same information over and over.
Work Anywhere - Even Without a Signal
If the field doesn't always come with Wi-Fi - Service Jockey handles it fine. Keep working when internet or cell service isn't available with offline mode. Your field operations doesn't stop just because the signal does. Any Device-Any Operating System Service Jockey works on: Desktops, Tablets, Mobile Devices - with any Operating System.
Talk Instead of Type
Voice-Activated Ticketing Your people were hired to do their jobs—not spend half the day typing into software. Service Jockey's voice-activated ticketing makes capturing field information faster and easier.
Speak the information and get back to work. Chat-Based Ticketing for those who don't like talking Create and work with ticket information through chat for another fast, natural way to document what's happening in the field.
Attached full job documentation
Keep field tickets, invoices, technician notes, customer updates, job photos, documents, and payment status permanently attached to each service job for complete transparency. Designated Customer Portals extend transparency to your customers.
GPS Tracking of Equipment and Personnel
See the location of employees while they're clocked in for work, helping dispatchers identify who's nearby to make smarter dispatch decisions. Know who's closest to the job. Track equipment locations. Get people and equipment where they needs to be faster.
Track the Clock without Chasing Timesheets
Employee and job time tracking. Track and verify the clock AND time on the ticket. This means better job records, better accountability, and better information when it's time to bill.
Why ServiceJockey is the command center your field service team needs
One Platform. A Lot Less Running Around. ServiceJockey consolidates everything into one workspace. See What Field Service Software Looks Like When Field Service People Build It.
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Service Requests
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Quotes
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Offline Mode
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Voice-Activate Ticketing
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Chat-Based Ticketing
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Optional Voice Call-Center
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Custom Field Tickets
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Custom Invoices
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Employee Timekeeping/Job Time Tracking
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Staff GPS While Clocked In
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Equipment GPS Tracking
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Multilingual Operation
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Cross-Device & Cross-Operating-System Access
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Fleet Tracking
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Custom Pricing - Pay for What You Use, Not the Highest Tier
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Customer Portals to share job details/statuses
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Connected Job-to-Invoice Workflow
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Custom Role-Based Dashboards
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Integrations to Quickbooks, Xero, and other tools
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Reporting that tells you the entire picture of your business, not just what's in the financial system.
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Auto-convert historical data from other systems
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Manage Across Divisions with Ease
Without the right tools, your team spends hours coordinating across email, text, and scattered spreadsheets. ServiceJockey solves this by bundling work hub access, 24/7 team coordination, Stripe payment integration, and ERP integrations that reduce duplicated entry and errors.
You don't need another complicated system to manage. You need one that works the way your company works. See the difference for yourself: No giant feature maze, no giant learning curve. Every feature available on every device so you're not locked to a laptop or desktop. Just a better way to manage field service.
Streamline your service operations
Unified Role-Based Dashboard
Manage incoming requests, customer updates, dispatch notes, invoices, and team training from one centralized platform.
Real-time team coordination
Keep your service team connected with 24/7 access to job details, customer information, and payment status updates.
Stripe-ready checkout
Integrated payment processing with Stripe for seamless customer invoicing and secure transaction handling for 2026 teams.
Technician notes and job details synced across team members.
Need assistance? Chat with or Call us!
Our team is available to answer your questions and help you get started. Click the chat bubble on the screen.
ServiceJockey support and resources
Contact our team for product inquiries, training resources, or technical support. You can also go to our YouTube channel to see more hands-on information. We're here to help your service business succeed with our field service software platform.
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